Terms & Conditions
Last Updated: July 3, 2026
1. Introduction
Welcome to Velvet Charm. These Terms & Conditions govern your use of www.velvetcharm.store and any purchases made through our website.
This website is operated by ECOMORRA OÜ, Company Registration No. 17521370, registered in Estonia.
By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
2. Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place orders.
3. Products
We make every effort to display our products accurately, including descriptions, images, and pricing. However, slight differences in color, size, or appearance may occur due to photography, lighting, or individual screen settings.
All products are subject to availability.
We reserve the right to discontinue or modify products without prior notice.
4. Pricing
All prices displayed on the website are shown in the selected currency and may be updated without prior notice.
The price charged will be the price displayed at the time your order is placed.
We reserve the right to correct pricing errors or cancel orders affected by obvious pricing mistakes.
5. Orders
After placing an order, you will receive an order confirmation by email.
Receipt of an order confirmation does not constitute acceptance of your order.
We reserve the right to refuse or cancel any order due to product availability, payment issues, suspected fraud, pricing errors, or other legitimate reasons.
6. Payments
We accept secure online payments through trusted third-party payment providers.
Payment information is processed securely by our payment partners. We do not store your complete payment card details.
7. Shipping
Shipping times are estimates and may vary depending on destination, customs procedures, weather conditions, or courier delays.
Complete shipping information is available in our Shipping Policy.
8. Returns and Refunds
Returns and refunds are handled according to our Refund and Returns Policy.
Please review that policy before making a purchase.
9. Intellectual Property
All content on this website, including text, photographs, graphics, logos, icons, and website design, is the property of Velvet Charm or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Velvet Charm shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.
Nothing in these Terms excludes liability that cannot legally be excluded.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Third-Party Services
Our website may include links to third-party websites or services.
We are not responsible for the content, availability, or privacy practices of those third-party websites.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Estonia and applicable European Union legislation.
Any disputes arising from these Terms shall be subject to the competent courts of Estonia unless otherwise required by applicable consumer protection laws.
14. Changes to These Terms
We may update these Terms & Conditions at any time.
The latest version will always be published on this page with the updated revision date.
Contact Information
ECOMORRA OÜ
Company Registration No. 17521370
Email:
support@velvetcharm.store
Address:
Peterburi tee 53
11415 Tallinn
Harju County
Estonia
Phone:
+372 5368 7288